Shipping policy
Global Shipping Policy
Delivering the authentic soul of Korea to your doorstep.
1. Shipping Destinations & Methods
Destinations: We provide worldwide shipping services, though some restricted regions may be excluded.
Carriers: To ensure safe and efficient delivery, we partner with reliable international couriers including K-Packet, EMS, FedEx, and DHL.
2. Processing & Delivery Time
Handling Time: Orders are typically processed and dispatched within 2-3 business days.
| Standard Shipping | 10 - 20 Business Days |
| Express Shipping | 5 - 10 Business Days |
3. Customs, Duties & Taxes
BOMRAM-TROVE is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the sole responsibility of the customer (including tariffs, value-added taxes, etc.) according to local customs regulations.
4. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can monitor the journey of your "Trove" in real-time as it travels to you.
If you have any questions regarding your shipment, please contact our support team at: